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Accessibility Commitment Statement

CastlesCouture, LLC (DBA South Castles), (“we”, “us”, or “our”), wants everyone who visits to feel welcome and find the experience of shopping on rewarding. In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we are in the process of implementing the Web Content Accessibility Guidelines (WCAG) 2.1 A &AA conformance (“Guidelines”) on our website. We are committed to identifying and meeting the accessibility needs of persons with disabilities in an effective and appropriate manner through compliance with the Guidelines.

How are we making accessible?

Our team strives to ensure is in compliance with accessibility laws and guidelines. Our team is filled with professionals who are dedicated to making all of our online experiences the best they can be, and we engage industry leading accessibility vendors like Level Access to identify areas that need improvement.

Steps we've taken to accomplish our goals:

We have developed an accessibility plan that outlines our strategy to meet the requirements under the Guidelines and implement the changes necessary to make accessible to persons with disabilities.

Here are some of the items we have addressed to make sure is accessible for all:

  1. The Guidelines are recognized and acknowledged as the international standard measure of success. We perform tests on to identify areas that need improvement to ultimately ensure we meet or exceed the standards set by the Guidelines.
  2. Our team is working to ensure our images and digital content are fully accessible through alternative text, captions, and transcripts.
  3. We are working towards full keyboard access.
  4. We are striving for consistency in the way we build our site—so that once we are fully compliant with the Guidelines, disabled persons accessing will enjoy the same experience as everyone accessing

We appreciate your patience with us, as we continue to take steps towards full compliance with the Guidelines.

We are available 365 days per year, 24 hours per day, to take orders over the phone.